Website Terms
Last updated: 18th June 2026
Welcome to the Grand Deli Eats website.
These Website Terms explain the rules for using this website and the information published on it. By using this website, you agree to these terms. If you do not agree with these terms, please do not use the website.
For the purpose of these terms, “Grand Deli Eats”, “we”, “us” and “our” refers to Grand Deli Eats and/or the legal entity responsible for operating this website.
1. About Grand Deli Eats
Grand Deli Eats is an urban café located at:
38 Long Street
Cape Town City Centre
Cape Town CBD
South Africa
This website provides information about Grand Deli Eats, including our menu, specials, catering, private events, location, contact details and related services.
2. Website Information
We aim to keep the information on this website clear, accurate and up to date.
However, menu items, prices, specials, opening hours, availability, images, service details and event information may change from time to time without prior notice.
Information on the website is provided for general information purposes and should not be treated as a guaranteed offer unless confirmed directly by Grand Deli Eats.
3. Menu, Pricing and Availability
The menu information on this website may include food, drinks, specials, catering options, private event options and other café services.
Menu items, ingredients, prices and availability may change depending on stock, seasonality, kitchen availability, operational requirements or updated menus.
If you have a specific question about a menu item, price, ingredient, allergen, dietary requirement or availability, please contact the team before visiting or placing an order.
4. Specials and Promotions
Grand Deli Eats may publish daily specials, weekly specials, food offers, coffee specials, lunch specials or limited-time promotions on this website or on social media.
Specials and promotions may be subject to:
- Availability
- Date and time limits
- Dine-in or takeaway conditions
- Stock limitations
- Menu changes
- Specific terms shown on the offer
- Withdrawal or amendment without prior notice
If a special is displayed as an image, poster or promotional graphic, the information shown on that image should be checked carefully before visiting or ordering.
5. Bookings, Catering and Private Events
The website may allow users to enquire about bookings, catering, private events, venue hire, group bookings or related services.
Submitting an enquiry does not confirm a booking, catering order, private event or venue hire arrangement.
A booking, catering order or event arrangement is only confirmed once Grand Deli Eats has accepted it and any required details, payment terms, deposits or conditions have been agreed.
Grand Deli Eats may decline or adjust an enquiry depending on availability, capacity, timing, menu requirements, operational needs or suitability of the request.
6. Allergens and Dietary Information
Food prepared or served by Grand Deli Eats may contain or come into contact with allergens, including but not limited to wheat, eggs, dairy, nuts, shellfish and other ingredients.
Menu descriptions are provided for general guidance only. If you have allergies, dietary requirements, pregnancy-related concerns, religious dietary requirements or health-related food concerns, please speak to the team before ordering.
Grand Deli Eats will take reasonable care when handling dietary requests, but cannot guarantee an allergen-free environment unless specifically confirmed in writing.
7. Alcohol and Age Restrictions
Where alcoholic drinks are listed or served, they are only available to persons who are legally permitted to purchase and consume alcohol.
Grand Deli Eats may request proof of age where required and may refuse alcohol service where it is not legally or operationally appropriate.
8. User Responsibilities
When using this website, you agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to the website or its systems
- Upload or transmit harmful code, malware or spam
- Copy, scrape or misuse website content without permission
- Interfere with the normal operation of the website
- Submit false, misleading or abusive information through any form
- Use the website in a way that may harm Grand Deli Eats, its staff, users or service providers
9. Intellectual Property
All website content, including text, images, graphics, logos, branding, menu content, layout, photography and other materials, is owned by or licensed to Grand Deli Eats unless otherwise stated.
You may view and use the website for personal, non-commercial purposes.
You may not copy, reproduce, publish, modify, distribute, sell or use any website content for commercial purposes without written permission from Grand Deli Eats or the relevant rights holder.
10. Images and Photography
Images on the website are used to show the Grand Deli Eats experience, food, drinks, location, atmosphere, specials or related services.
Some images may be used for illustrative purposes. Actual menu items, plating, presentation, pricing or availability may vary.
If you believe an image or content item has been used incorrectly, please contact us so that we can review it.
11. Third-Party Links
This website may link to third-party websites, social media platforms, map services, booking tools, delivery tools or other external services.
These links are provided for convenience only.
Grand Deli Eats does not control third-party websites and is not responsible for their content, accuracy, security, availability, privacy practices or terms of use.
Users access third-party websites at their own risk.
12. Electronic Communication
If you contact Grand Deli Eats through the website, email, enquiry forms or other electronic channels, you agree that we may communicate with you electronically.
An electronic message or enquiry will only be treated as received when Grand Deli Eats has successfully received and acknowledged it, or when it is processed through the relevant communication system.
If you do not receive a response within a reasonable time, please follow up directly.
13. Privacy
Your use of this website may involve the processing of personal information.
Please read our Privacy Policy to understand how we collect, use, store and protect personal information.
14. Limitation of Liability
We take reasonable care to maintain the website and provide useful information, but we do not guarantee that the website will always be available, error-free, secure or uninterrupted.
To the fullest extent permitted by law, Grand Deli Eats will not be liable for any loss, damage, interruption, error, reliance on website information, third-party website issue, or inability to use the website.
Nothing in these terms is intended to limit any rights that cannot legally be limited under applicable South African law.
15. Consumer Rights
Nothing in these Website Terms is intended to remove or reduce any consumer rights that may apply under South African law.
Where a consumer right cannot legally be excluded, these terms will be interpreted in a way that respects that right.
16. Changes to These Terms
Grand Deli Eats may update these Website Terms from time to time.
The latest version will be published on this page with the updated date. Continued use of the website after changes are published means that you accept the updated terms.
17. Governing Law
These Website Terms are governed by the laws of the Republic of South Africa.
Any disputes relating to this website or these terms will be handled according to applicable South African law and the relevant South African courts or authorities.
18. Contact Us
For questions about these Website Terms, please contact:
Grand Deli Eats
38 Long Street
Cape Town City Centre
Cape Town CBD
South Africa
Email: info@granddaddy.co.za
Phone: +27 21 207 8888